Protection of Your Personal Data

Privacy Policy Jackpot168 – Personal Data Protection for Malaysian Members

At jackpot168, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This policy clearly explains how we collect, use, protect, and respect your personal information.

Last Updated: 1 January 2026
Commitment jackpot168 Privacy

Six core principles that underpin how jackpot168 protects your personal data

256-bit SSL Encryption

All data transmitted between your device and jackpot168 servers is protected with 256-bit SSL encryption — the same security technology used by leading Malaysian banks.

No Data Sales to Third Parties

Jackpot168 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes.

Full Control Is Yours

You have the full right to access, correct, or request deletion of your personal data from the jackpot168 system at any time through our support channels.

Minimum Data Collection

Jackpot168 only collects data that is strictly necessary to provide our services and ensure account security. We do not request information that is irrelevant to your use of the platform.

Secure Data Storage

Jackpot168 members' personal data is stored on secure servers equipped with multi-layered protection, strict access controls, and continuous 24/7 monitoring.

Malaysia PDPA Compliance

Jackpot168 operates in accordance with the principles of Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring that your rights as a Malaysian user are always respected and protected.

jackpot168 Privacy Policy Summary

This policy outlines jackpot168's approach to data privacy. We collect only what is necessary, use it solely for the stated purposes, protect it with the latest technology, and never sell it to third parties. Your privacy is our priority.

1Personal Information We Collect

To provide a safe, efficient, and responsible jackpot168 service, we need to collect certain categories of personal information from our members. The following are the types of information collected:

Account Registration Information:

  • Full name as per identification card
  • Active email address
  • Mobile phone number
  • Date of birth (for 18-year age verification)
  • Chosen username and password

Identity Verification Information (KYC):

  • Copy of valid MyKad or passport
  • Proof of residential address (utility bill or bank statement)
  • Bank account or e-wallet information for deposit and withdrawal purposes

Platform Usage Information:

  • Gaming activity records and betting history
  • Deposit and withdrawal records
  • Device IP address and browser information
  • Login session data and platform usage timestamps

Jackpot168 does not collect sensitive information such as biometric data, medical information, or religious beliefs. All information collected is solely for the platform operational purposes stated in this policy.

2How We Use Your Information

Jackpot168 uses the personal information collected solely for the following purposes directly related to the provision of platform services:

Purpose of Use Related Information
Member account management and verification Name, email, phone number, KYC
Deposit and withdrawal processing Bank details, e-wallet
Fraud prevention & anti-money laundering IP, activity records, KYC records
Customer Support & Dispute Resolution Gaming records, communication history
Promotional & bonus notifications (if agreed) Email, phone number
Responsible gaming & member protection Gaming activity records

Jackpot168 does not use your data for purposes other than those stated above without first obtaining your explicit consent.

3Sharing Information with Other Parties

Jackpot168 firmly upholds the principle that members' personal data belongs to the members themselves. We has never sold or rented your personal information to any party for commercial or marketing purposes.

In limited circumstances, jackpot168 may need to share information with the following parties strictly for platform operational purposes:

  • Integrated payment providers: Transaction information is shared with payment providers such as banks, FPX, DuitNow, Touch 'n Go, and others solely to process your deposits and withdrawals.
  • Technical service providers: Technology companies supporting the jackpot168 platform operations (such as cloud and security services) may have limited access to technical data required to perform their functions, subject to strict confidentiality agreements.
  • Relevant authorities: Jackpot168 will disclose information to legal authorities only when required by a court order, applicable law, or valid regulatory requirement. In such cases, we will notify you in advance if permitted by law.
Our Guarantee

Jackpot168 has never and will never sell, rent, or trade members' personal information to any third party for marketing, advertising, or commercial purposes without your explicit consent.

4Encryption, Security & Data Protection

Jackpot168 continuously invests in the latest security technologies to ensure your personal and financial data remains protected at all times. The security measures we implement include:

  • 256-bit SSL encryption: All communications between your browser and jackpot168 servers are secured with 256-bit SSL encryption, preventing anyone from intercepting your data in transit.
  • Two-Factor Authentication (2FA): jackpot168 members can enable two-factor authentication for an additional layer of account security.
  • 24/7 security monitoring: The jackpot168 security team continuously monitors systems to detect and address any unauthorised access attempts or suspicious activity.
  • Internal access controls: Access to members' personal data within the jackpot168 system is restricted to authorised staff only, and every access is logged for audit purposes.
  • Secure data backup: Member data is regularly backed up to separate secure storage locations to ensure service continuity and protection against data loss.

While jackpot168 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to play your part in keeping your account safe by using a strong password and never sharing your login credentials with anyone.

5Cookies & Tracking Technologies

Jackpot168 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The types of cookies we use are:

  • Required session cookies: These cookies are essential for the basic functions of the jackpot168 platform, such as login, session management, and account security. Without these cookies, the platform cannot function properly.
  • Preference cookies: Helps jackpot168 remember your personal settings such as preferred language and display preferences so you do not need to reconfigure them each time.
  • Analytics cookies: Used to understand how members interact with the jackpot168 platform, enabling us to make relevant improvements that enhance the user experience.
  • Security cookies: Helps jackpot168 detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the jackpot168 platform.

6Your Rights as a jackpot168 Member

As a jackpot168 member and as an individual protected by Malaysia's data protection laws, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of all personal data we hold about you. jackpot168 will process this request within 14 business days.

Right to Rectification

If any information we hold is inaccurate, you have the right to request a correction and jackpot168 will update it promptly.

Right to Erasure

You may request the deletion of your personal data, subject to any legal or operational requirements that obligate us to retain certain records.

Right to Object

You have the right to object to the use of your data for marketing purposes at any time, and jackpot168 will immediately cease all such promotional communications.

Right to Data Portability

You may request a copy of your data in a machine-readable format for transfer to another platform or service of your choice.

Right to Restriction

You may request that jackpot168 restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of your data.

To exercise any of the rights stated above, please contact the jackpot168 support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe and keep you informed of its progress.

7Data Retention Period

Jackpot168 retains members' personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable laws and regulations.

  • Active account data: Retained for as long as your jackpot168 account remains active and updated in line with any changes to the information you provide.
  • Transaction record data: Deposit, withdrawal, and gaming history records are retained for the minimum period required by applicable financial laws, typically no less than seven (7) years.
  • KYC Data: Identity verification documents are retained for the period required under applicable anti-money laundering regulations.
  • Data after account closure: Following account closure upon a member's request, jackpot168 will delete or anonymise personal data within a reasonable timeframe, except for information that must be retained due to legal requirements.
Data Deletion Upon Request

If you request data deletion and there is no legal obligation preventing it, jackpot168 will delete or anonymise the relevant data within 30 days of receiving your complete request.

8Updates to This Privacy Policy

Jackpot168 reserves the right to update or amend this privacy policy from time to time to reflect changes in our privacy practices, applicable legal requirements, or improvements in how we handle members' personal data.

When significant changes are made to this policy, jackpot168 will notify members via:

  • In-platform notifications on jackpot168 during login sessions
  • Email to the address registered to your account
  • Update the "Last Updated" date at the top of this page

Continued use of the jackpot168 platform after policy changes are published is considered acceptance of the updated policy. If you do not agree with the changes, you may close your account and request deletion of your data.

If you have any questions, concerns, or complaints regarding jackpot168's privacy policy, please contact us via the live chat available on the platform or by email at [email protected]. Our team is available to assist you 24/7.

Frequently Asked Questions About jackpot168 Privacy

The most commonly asked questions about privacy and data security at jackpot168

No, absolutely not. Jackpot168 has never and will never sell, rent, or trade members' personal data to any third party for commercial or marketing purposes. Your data is used solely for platform operational purposes as stated in our privacy policy — such as payment processing, identity verification, and customer support. This is a core commitment of jackpot168 that has never been compromised.

Jackpot168 uses 256-bit SSL encryption to protect all financial information transmitted through our platform. For payment methods such as DuitNow, FPX, Touch 'n Go, and others, transactions are processed directly through certified payment gateways without jackpot168 storing your full card or bank account details. Our system also monitors every transaction to detect any suspicious activity.

Yes, you may request deletion of your personal data from jackpot168 systems by contacting our support team. However, please note that certain information is required by law for jackpot168 to retain, such as financial transaction records for a specified period to comply with anti-money laundering regulations. Any data not subject to such legal requirements will be deleted within 30 days of receiving a complete request.

jackpot168 may send information about promotions, bonuses, and special offers to members who have agreed to receive such communications during registration. If you do not wish to receive marketing communications from jackpot168, you may unsubscribe at any time via the link provided in the email or by contacting our support team. We do not share your data with external advertisers for third-party advertising purposes.

If you suspect that your jackpot168 account data has been accessed or misused without your authorisation, please contact the jackpot168 support team immediately via live chat. We will lock your account instantly to prevent further access, conduct a thorough investigation, and guide you through the account recovery steps. Also change your password immediately and enable two-factor authentication (2FA) for added protection.

Your Data Is Safe at jackpot168 — Join Us Today!

With a transparent privacy policy and world-class data protection, jackpot168 is the online entertainment platform you can fully trust. Register for free and start enjoying the best experience in Malaysia.

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